Return & Refund
Return & Refund Policy - EverydayApplianceShop
At EverydayApplianceShop, we strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your order, we offer a straightforward return and refund process to make things right.
1. Return Eligibility
You can return most items within 30 days of receiving your order for a full refund or exchange. To be eligible for a return:
- The product must be unused and in its original, undamaged packaging.
- You must provide proof of purchase (order number or receipt).
- Certain items such as perishable goods or personal care products are not eligible for returns due to hygiene reasons.
2. How to Initiate a Return
To initiate a return, please follow these steps:
- Contact us via email at [Your Email Address] with your order number and a brief description of the reason for the return.
- Our customer service team will provide you with instructions for returning the item, including the return address (if applicable).
- Please pack the item securely and ensure it is returned in its original packaging.
3. Return Shipping
You are responsible for the cost of return shipping, except in cases where the product is defective, damaged, or incorrect. In such cases, we will provide you with a prepaid return shipping label.
4. Refund Process
Once we receive your returned item, we will inspect it and process your refund. Refunds will be issued to the original payment method used for the purchase. Please note that it may take 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.
5. Exchanges
If you wish to exchange an item for a different size, color, or product, please contact us. We will assist you in processing the exchange, and you may be required to return the original item before receiving a replacement.
6. Damaged or Defective Items
If you receive a damaged or defective item, please notify us within 7 days of receiving the product. We will arrange for a replacement, a full refund, or a repair, depending on the issue. Please include photos of the damage or defect in your email for faster processing.
7. Non-Returnable Items
The following items cannot be returned:
- Perishable goods
- Personal care items (such as cleaning gloves, sponges, etc.)
- Gift cards or vouchers
8. Cancellations
Orders can be canceled within 24 hours of purchase. After this time, we are unable to cancel the order as it will already be in processing or on its way to being shipped. If you need to cancel, please contact us as soon as possible.
9. International Returns
If you are returning a product from outside the country, please note that international return shipping costs are your responsibility. We recommend using a trackable shipping service for international returns.
Thank you for shopping with EverydayApplianceShop! We are committed to providing high-quality products and excellent customer service. If you have any further questions or need assistance with your return or refund, please don’t hesitate to contact us.
This Return & Refund Policy page provides clear instructions on how customers can return products, get refunds, and exchange items, ensuring that they understand the process and any exceptions.
